Terms & Privacy

At Rise E-commerce Limited, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website [riseecommerce.co.nz], as well as when you use our services.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.


 

1. Information We Collect

We collect the following types of information:

Personal Information

When you contact us, sign up for our newsletter, or purchase our consulting services, we may collect personal information, including but not limited to:


Name
Email address
Phone number
Billing address
Payment information
Any other details you provide

Usage Data
We may automatically collect information about how you access and use the website, including:

IP address
Browser type
Pages viewed
Other diagnostic data

We use this information to improve our website and services.

Cookies
We use cookies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and tailor your visit.



2. How We Use Your Information

We use the information we collect for various purposes, including:

To provide and improve our consulting services.
To process transactions and send related communications.
To send you newsletters, marketing materials, and other requested information.
To respond to inquiries and customer support requests.
To analyse website traffic and user behaviour for improvements.
To comply with legal obligations and enforce our policies.


3. How We Protect Your Information


We implement a variety of security measures to protect your personal information. These measures include:

Encryption
Secure Socket Layer (SSL) technology
Regular security audits

While we take appropriate steps to protect your information, no website or online service can guarantee 100% security. We encourage you to take steps to protect your personal information as well.


4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our business, such as:

Payment processors
Email marketing services
Analytics providers

These third parties are contractually obligated to keep your information confidential and use it only for the purpose of providing their services. We may also disclose your information if required by law or in response to legal requests such as subpoenas or court orders.


5. Third-Party Links

Our website may contain links to third-party websites. These websites are not operated by us, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.


6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Update
You can access and update your personal information by contacting us at [email protected].

Opt-Out
You can opt-out of receiving marketing emails by following the unsubscribe instructions in each email or by contacting us directly.

Data Deletion
You can request the deletion of your personal information by contacting us at [email protected]. We will delete your information in accordance with applicable laws.


7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have collected information from a child under the age of 18, please contact us immediately at [email protected], and we will take steps to delete such information.


8. Changes to This Privacy Policy


We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.


9. Contact Us


If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Rise E-commerce Limited
Email: [email protected]